Retrieve feedback | Finnair Korea

Skip to main content

oneworld member airlines and benefits

Destinations: Finland; Africa; Americas; Asia-Pacific; Europe; Middle East

Travel documents map

Fly in elevated comfort

Flight offers

Business Class flight offers

Route timetables

Blue Wings stories

Baggage: Checked baggage; Carry-on baggage; Sports equipment and other special baggage; Extra baggage fees; Restricted items; Lost, delayed or damaged baggage

Seats: Seats on long-haul flights; Seats on short-haul flights

Upgrade

Travel extras for your trip

Finnair Cancellation Cover

Nordic Kitchen: meals and beverages: Long-haul meals; Business Class menus on long-haul flights; Short-haul meals; Pre-order meals; Special diets and food allergies

Travelling with children: Before your flight; At the airport; During the flight

Travelling with pets

Special assistance and health: Travelling with medical conditions; Disability assistance; Wheelchairs and mobility aids; Assistance dogs; Travelling while pregnant; Children travelling alone and young travellers

Travel documents: Travel documents to the USA, Canada and Australia; Travel documents map

Sustainable travel: Address your CO2 emissions; Carbon neutrality; Sustainable products and processes

Check-in for Finnair flights: Check-in in advance; Check-in at the airport; Bag Drop

Travelling at Helsinki Airport: Transport to and from the airport; Connecting flights; Security check; Finnair Lounges at Helsinki Airport; Lounges around the world

Finnair travel classes: Finnair ticket types; Finnair Business Class; Finnair Premium Economy; Finnair Economy Class; Upgrade your travel class

Experience our new long-haul cabin

In-flight entertainment and Wi-Fi: In-flight entertainment; Wi-Fi

Flight information: Travel updates; Archived travel information; Flight timetables; Finnair fleet; In case of disruption

Shopping with Finnair

Business travel

Help and contacts: Contact and request forms (Current page)

Frequently asked questions

Welcome to Finnair Plus: A new era for Finnair Plus; Finnair Plus rules

Membership tiers and benefits: Finnair Plus Basic; Finnair Plus Silver; Finnair Plus Gold; Finnair Plus Platinum; Finnair Plus Platinum Lumo; Finnair Plus Lifetime; Finnair Plus Junior

Collect and use Avios: What are Avios and tier points?; Collect Avios and tier points from flights; Collect Avios from partner services; Use Avios on Finnair award flights; Use Avios on award flights with partners; Use Avios on travel class upgrade; Use Avios on Finnair Plus partners

Buy, exchange or transfer Avios

Finnair Plus help and support: Frequently asked questions; Travel class upgrades for members; Claim missing Avios; Forgotten password

Home
Customer care and contact information
Contact and request forms
Retrieve feedback

Help and contacts

Help and contacts
Contact and request forms (Current page)

Contact and request forms

Help and contacts
Contact and request forms (Current page)

Retrieve feedback

Family name *

Case reference number *

Navigated to page: Retrieve feedback

Customer support

Contact us
Contact forms
Frequently asked questions
Manage booking

Travel extras

Travel extras for your trip

Other sites

Finnair Shop
Finnair for corporates
Finnair Cargo
Finnair Easy for travel agents
Finnair Group
Vacant positions
Corporate responsibility
NDC Portal

Follow us

Newsletter
Mobile application
Blue Wings stories
Facebook
Instagram
X (Twitter)
YouTube

© Finnair 2024

Browser compatibility
Accessibility of Finnair digital services
Terms of use
Privacy policy
Cookie policy
Set your cookie preferences
Conditions of carriage and notices
Travel extras available for purchase
Payment methods
Give feedback